We attach great importance to the quality and reliability of our services. Below you will find answers to frequently asked questions about our policy.
How and when should I submit my hours?
Often, hours are submitted centrally by our clients. However, it also happens that employees themselves are responsible for submitting their hours. In both cases, it is important that Emtes Workforce receives the hours no later than Tuesday by 12:00 PM after the end of the worked week at: administration@emtes.eu. We typically pay our employees on Thursday or Friday.
How can Emtes be reached?
You can reach us at +31 (0)88 002 73 65 or via info@emtes.eu
What should I do if I am sick?
If you are ill, please report it by phone before 09:00 AM to both your Emtes contact person and the client, and by email to administration@emtes.eu. Failure to do so may have consequences for the payment of your sick pay. Always report it on time.
Questions about salary and/or payslip?
When will I receive my payslip? When will the salary be paid? Do you have a question about your payslip/salary?
We send salary slips weekly by email.
We pay salaries every week. For example, if you worked in week 6, you will receive your salary for that week in week 7. The salary is paid on Thursday or Friday.
For questions about your payslip or salary, you can send an email to administration@emtes.eu
How do I request vacation / leave?
Report your holiday or leave to your Emtes contact person for whom you work in good time. This is not only important for your payroll, but also for your client. Then we can possibly arrange for a replacement.
Why is it important to adhere to safety and conduct rules?
In addition to Emtes being a VCU certified company, we consider safety and health extremely important. Both the employer and the employee are responsible for safety and health in the workplace.
Which CAO does Emtes Workforce apply?
Emtes applies the NBBU Collective Labor Agreement. This includes all employment conditions applicable to temporary workers as agreed between the CAO parties.
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Is your question not listed? Feel free to contact us:
Vlierwerf 7B, 4704 SB Roosendaal
Netherlands
T: +31 (0)88 002 73 65